Counslor: a marketplace for immigration advice.
We designed and built Counslor end to end: a two-sided platform where clients find verified immigration consultants in India and Canada, book consultations and meet over video, all in one place.
- Product
- Two-sided marketplace
- Markets
- India & Canada
- Platform
- Web app
- Our role
- Product design, full-stack development, cloud, email
Trust is everything in immigration.
People planning to study, work or settle abroad face one of the biggest decisions of their lives, and finding a trustworthy consultant is hard. Meanwhile, genuine consultants struggle to reach the right clients and manage bookings, calls and follow-ups across scattered tools.
Counslor needed one platform that builds trust for clients, gives consultants a professional way to run their practice, and lets the team verify consultants and keep quality high.
One platform, built for every side of the marketplace.
For clients
- Browse verified immigration consultants
- Request-based booking for consultations
- Video consultations inside the platform
- Private, persistent messaging with each consultant
- Immigration profile questionnaire that saves as you go
For consultants
- Set availability and manage booking requests
- Dedicated dashboard to run their practice
- Real earnings dashboards
- Plan selection at signup
- Instant notifications for new requests and messages
For the Counslor team
- Admin panel with analytics
- Consultant applications and verification
- Users, bookings and revenue views
- User and consultant support queues
- Branded email notifications
Feature highlights
Request-based booking
Clients pick a slot and send a request; consultants accept and the session is confirmed automatically.
Built-in video calls
Consultations happen right inside Counslor, with no extra apps or links to manage.
Real-time conversations
Each client and consultant pair shares one persistent thread, with in-app and email notifications.
Admin analytics
A multi-tab admin panel gives the team a live view of bookings, users, applications and support.
Interface previews are illustrative.
Technology
Modern, secure and built to scale.
How we built it
- 1DiscoverMapped the journeys of clients, consultants and admins.
- 2DesignA clean, trustworthy interface for a high-stakes decision.
- 3BuildSecure data rules, bookings, messaging and video.
- 4LaunchDeployed on modern cloud with branded emails.
- 5IterateNew features shipping continuously.
Counslor is live and growing.
The platform is live at counslor.com and in active development, with new features shipping continuously. Planning a marketplace, portal or SaaS product? Let's talk.